Motor Claims Consultant

• Join one of Australia's leading insurers
• 6 Month Temporary contract - Possibility of permanency or Extension!
• Full time hours
• Great workplace culture and excellent development opportunities

Our Client:

With a mission to become Australia’s leading insurer, our client delivers innovative products and solutions to protect their customers when it matters most. They offer a comprehensive range of products and services, underpinned by a culture of high performance and integrity.

Your new role:

You will manage a portfolio of claim files within the Settlements Claims department, providing direct support to third parties. This role focuses on delivering cost-effective and high-quality claims outcomes by building strong relationships with team members and both internal and external service providers.

Position Accountability's

• End-to-end management of a portfolio of third party direct liability files with efficiency's in accuracy and productivity.
• Clear decision making to achieve best cost and service outcomes.
• Clear and advanced understanding of liability, negligence, and road rules.
• Helping third parties into our network of repairers for the best claims outcome and experience.
• Supporting third parties through their claims journey through clear communication and customer service.
• Manage relationships, cost and timeliness with our network of repairers, suppliers, internal and external stakeholders.
• To follow settlement methodology ensuring company procedures and relevant legislation is adhered to.
• Application of Insurance Contracts Act, General Insurance Code of Practice and other regulatory and compliance obligations.

What you will bring to the role:

• Motor Claims, or related fields will be highly regarded.
• Demonstrated ability to work independently, with effective multitasking skills.
• Capacity to impact results and maintain strong relationships with both internal and external stakeholders.
• Highly professional and well-organised, providing proactive claims management that minimises claim cost. outcomes for the business.
• Passion and drive to deliver the best claims journey and outcome for our third parties.
• Confident decision making and adaptability.
• Strong customer service skills for effective written and verbal communications.
• High importance on accuracy and compliance with business process and compliance and regulatory obligations.

If this sounds like the perfect role for you, and you are looking for a fresh start in a motivated and energetic team, click on the APPLY NOW button or email an updated CV to brisbaneassessmentcentre@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.